Círculo Bio
 
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Terms and Conditions

Círculo Bio, online store, was created to provide you with an optimal shopping experience (safe, easy and enjoyable).

Círculo Bio strives to provide the best possible service. We welcome any questions, suggestions or comments regarding our products and services.

Please contact us through the button which appears on the right side of the page or by email geral@circulobio.pt

Please read these terms & conditions which define our privacy policy and set out the basis on which you can visit and use circulobio.pt. Be aware that by using this website you agree to comply with and be bound by these present terms & conditions

1. General

The website www.circulobio.pt is owned by Ana Catarina Lima trading as 'Circulo bio'.

Our registered office address is: Rua Infantaria 8, n.º 358 4710-303 Braga Portugal.

2. Prices & Content

Círculo Bio strives to ensure the content of this website is accurate and correct at the time of publishing. Despite our efforts, it is possible that errors/problems may occur and Círculo bio accepts no liability. If errors are brought to our attention, we will correct them but we cannot guarantee that our service will not be interrupted and Círculo Bio accepts no responsibility with regard to such errors or problems. We may suspend, withdraw, discontinue or change all or any part of our website without notice.  Product information is displayed on circulobio.pt as provided by the manufacturer or authorized distributor and Círculo Bio declines responsibility for any omission or errors in this information.

All the informations on circulobio.pt or any of its affiliations (newsletter, Blog, Facebook, Twitter, Pinterest, by phone, skype or in writing) are for educational purposes only and it is not a substitute for professional advice This information has not been evaluated by the health authorities and it's not intended to prevent, diagnose or cure any disease.

For your convenience, this online store contain links to other websites. Círculo Bio is not responsible for their contents.

All prices are display including VAT and exclusive of delivery charges. Please note that any change to legal VAT rates will be reflected in the price. 

3. Promotions 

Only one promotion code is permitted per order and it must be entered correctly in the promotion code box in your shopping cart. If you decide to return items from your order and you've used a dicount code, that value will be deducted from your refund.

If you are a registered client, on the right side of the page you can invite friends to join circulobio.pt. When one of the friends you have invited makes his/her first purchase over 50 euros, you'll receive 5% of that amount in your Círculo Bio balance. To access your balance, simply access your account. The more invitations you send, the higher chances for you to win Circulo Bio balance.

All promotions are only valid for the specified period of time mentioned. The promotion may be withdrawn or changed at any time.  

Circulo Bio’s points and balance are:

  • Only available to registered costumers
  • Non-refundable and can't be transferred between costumers.
  • Non-transferable or exchangeable for cash under any circumstances.

4. Orders and payment

Círculo Bio works with CTT expresso. CTT expresso is a company of CTT group that operates in the CEP (Courier, Express and Parcels) market. From Portugal to the worls, they provide express solutions, guaranteeing delivery with the maximum speed, security, flexibility and convenience.

You'll be able to choose among the following:

Iberian Service


EMS Espanã 18 - 1 working day (Spain)

EMS Espanã 48 - 2 working days (Spain)

 

International Service


EMS Economy - Main european centers- 3 to 4 working days; remaining destinations: 5 to 6 working days.

For other destinations please contact us at geral@circulobio.com

All orders are subject to stock availability. Please note that your order will only be made available when full payment is confirmed. Customers are responsible for ensuring their address details are correct before placing an order, Circulo Bio cannot be held liable for any lost orders relating to an incorrect address entered on an order. We will try to ensure delivery of the products by estimated delivery date but cannot guarantee the delivery date and we will not be liable to compensate you because of the delay. You can pay your purchases by bank transfer. For payments superior to 20 euros you may pay by PayPal. If these payment methods are unsuitable, please contact us so that we can discuss other options.  Once you place an order with us, you will receive an email confirming that your order has been received. 

If you fail to pay for the products within 8 days of your order, it will be automatically cancelled. 
 

5. Cancellations and returns

If the products ordered are not available, you will be notified by e-mail and you will have the option either to wait until the item is available from stock or to cancel your order.

The consumer has 14 days to return the purchased products if they are in their original, unopened and unused condition (according to the law N 143/2001 of 26 of April). You should send us a notice of cancellation in writing (registered letter) and return the products (securely) to Circulo Bio Rua Infantaria 8, nº 358 4710-303 Braga, Portugal. The receipt serves as proof of transaction for the purpose of return. We will issue a refund. Products on special offer or samples cannot be returned. Certain products are non-returnable for reasons of hygiene (unless they remain sealed or are faulty).

Please inspect your order upon delivery. If any item arrives damaged or in error, please contact us immediately by email encomendas@circulobio.pt, telephone or skype.

We decline any responsibility regarding the misuse or incorrect utilization of our products. Please make sure you read the information about the product you intend to buy, specifically the composition to see if you are allergic to any of its components.  Circulo bio will not assume liability in case of allergic reaction or other unwanted reaction (if that happens please consult your physician immediately). In case of accident if you are in Portugal contact CIAV (808 250 143) if you are in other country please contact the national poisoning information service. All our cosmetic products are registered within the Cosmetic Products Notification Portal (CPNP) and therefore their ingredients are known to the competent authorities.  

6. Security e Privacy

Your privacy is guaranteed by Portuguese laws (as by data protection law n.º 67/98, of 26 of October).

This store collects personal data (name, email, telephone, address) in order to process your orders and provide you a better internet experience. Your personal details will remain private and confidential and you can always access and change them in your personal account. Circulo Bio uses your information for limited purposes such as communication with you regarding your order (confirming and processing your order, follow up) and we will not share your private information with others except if obliged by law and where it is part of providing a service to you (sending your order by post). Occasionally we will send you promotions, news and last arrivals by email. If you would prefer not to receive this please contact us at geral@circulobio.pt.

Círculo Bio website uses cookies. These cookies collect information about how visitors use a website in order to make our services relevant to you and your interests. These cookies do not collect information that identifies a visitor. You can configure your browser's cookie settings. If you choose to disable cookies you may lose some features and functionality.

7. Intellectual property

Contents of circulobio.pt including, but not limited to, content, images, photos, videos, logos, data belongs to Círculo Bio (or third parties such as suppliers) and are protected by Portuguese and International copyright laws. Content of circulobio.pt may not be used or copied or otherwise exploited in any way for any purpose without our (or when applied our suppliers) prior consent.

8. Law 

The utilization of  www.circulobio.pt is subjected to the Portuguese legislation currently in force.    

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