If you fail to pay for the products within 8 days of your order, it will be automatically cancelled. If the products ordered are not available, you will be notified by e-mail and you will have the option either to wait until the item is available from stock or to cancel your order.

Please inspect your order upon delivery. If any item arrives damaged or in error, please contact us immediately by email info@circulobio.pt or by using the “contact us” button. 

The consumer has 14 days to return the purchased products if they are in their original, unopened and unused condition (according to the law N 143/2001 of 26 of April). You should return the products (securely) to Círculo Bio Rua Infantaria 8, nº 358 4710-303 Braga, Portugal. The receipt serves as proof of transaction for the purpose of return. We will issue a refund (excluding delivery fees, which will be deducted from your refund).

Products on special offer or samples cannot be returned. Certain products are non-returnable for reasons of hygiene (unless they remain sealed or are faulty). Please note, that you can only return the items you’ve purchased if you are within the legal stipulated deadline.